Privacy Policy

CONSULT OUR PRIVACY POLICY

Fidelity Translations values ​​the privacy of those who provide us with your Personal Data. This Privacy Policy (“Policy”) describes how and for what reasons we collect, store and process Personal Data and provides information about the rights of holders.

This Policy applies to Personal Data provided to us by an individual or a third party. We may use the Personal Data provided to us for any of the purposes set out in this Policy, or as disclosed in the topic about collection.

In this Policy, we use the terms:

“We”, “our” and “our” (and other similar terms) to refer to any entity that is a member of Fidelity Translations, which includes its partners, contractors, interns, administrative employees and other members directly related to Fidelity Translations. In this case, Fidelity Translations acts as the controller of Personal Data and is responsible for taking decisions related to the processing of data of the subjects. For this reason, we have a legal obligation to keep a record of the processing operations we carry out, indicating the purpose, period, security guarantees, privacy and consent records (as applicable);

“Personal Data” to refer to any information relating to an identified or identifiable natural person, which can be identified, directly or indirectly; and,

“You”, “your” and “your” (and other similar terms) to refer to our customers, individuals related to our customers, contacts, suppliers, job applicants, employees and visitors to the Fidelity Translations website, www .fidelity.com.br. In this case, you are the data subject and, for this reason, you have certain rights that we will describe below.

Legal basis for treatment

We at Fidelity Translations, as controllers, will only process Personal Data when we have a legal basis to do so. This legal basis for our processing of Personal Data will correspond to one of the following situations:

  • – the subject has given us his consent to the processing of his Personal Data for one or more specific purposes;
  • – processing is necessary for the performance of a contract that we have entered into or will enter into with you;
  • – processing is necessary to achieve our legitimate interests; or,
  • – processing is necessary to fulfill a legal obligation.

Your rights in relation to Personal Data

In certain circumstances, you, as the holder of Personal Data, may exercise the following rights:

  • – confirm that we are processing any Personal Data relating to you;
  • – request that we disclose or provide you with access, in a clear, adequate and conspicuous manner, to information relating to the processing of your Personal Data, as well as specific data that we collect about you;
  • – know the categories of sources from which we collect your Personal Data, the purpose of its processing, the period for which it will be stored and the categories of third parties with whom we share your Personal Data;
  • – have any incorrect, incomplete or out-of-date information we have about your Personal Data corrected;
  • – request, at any time, the deletion of your Personal Data, unless such request is against the retention obligations detailed below;
  • – request, at any time, the anonymization or blocking of your Personal Data that is not required or processed in accordance with the law;
  • – be informed, if any, about the public and private entities with which we share your Personal Data; and,
  • – revoke your consent at any time regarding the processing of your Personal Data.

Also, if you no longer wish to receive any marketing material from us, please use the unsubscribe option (which is available in all of our marketing emails to you) or contact us at: dpo@ fidelity.com.br.

To exercise the rights that the General Data Protection Law provides for you and to clarify any doubts about how we collect, store and use your Personal Data, contact us at dpo@fidelity.com.br. We will be happy to clarify any queries.

Personal Data collected

We aim to be transparent about why and how we handle Personal Data. Therefore, if at any time we need to process your Personal Data for any other purpose that is not described here, we will ask for your consent before proceeding, unless the processing is necessary to meet a legal obligation or because of our legitimate interests. In any case, below you will find more information about our treatment activities:

Collected data

– Customers
Name, email address, title, telephone number, business area and other information that you provide us that relates to the project that we can develop together.

Purposes

– Grant access to our services based on the information you have provided.
– Provision of translation services or language consultancy: we will use and disclose Personal Data in the way we understand as necessary to better provide our services. For example, we may need to instruct a translator or proofreader, in this or another location, on your behalf (including how to contact you), to clarify specific technical terms in relation to a project we are developing, aiming at its perfect adaptation in language foreigner, in order to achieve the goal you set for us.
– Administration: to collect fees due for the execution of our projects or costs in relation to our services or for credit analysis purposes.
– Manage customer relationships: provide customers with information about our services and legal updates that we deem relevant; organize and coordinate professional teams; and identify points where we can make improvements in service delivery.

– Site Visitors
Browsing history (pages accessed, date, time, location and IP address), whenever you access the site.

Name, email address, title, phone number, business area, reporting level, jurisdiction, language, seniority and other business contact information.

Purposes

– Grant access to our services based on the information you have provided.
– Ensuring the security of your information; prevent fraud, unauthorized access and other inappropriate or illegal uses of your information.
– Develop and improve our communication methods, services and other website functionality.
– We also use cookies on our website to provide you with a more personalized experience in the future by understanding and remembering your specific browsing preferences. This information will not be shared with third parties without your consent and will be deleted or anonymized, in case of non-use, to comply with legal obligations.
– Contact us if you require information about our services.
– Provide you with information relating to our website and keep you informed about our services, changes to this Policy or your account.
For contact and communication purposes: we will send you legal updates from time to time, news about events we are organizing or participating in, and/or other information about us and our services that we think may be of interest to you.
– We may also use your Personal Data to perform analytics such as sales trends, marketing effectiveness (such as click-through and open rates) and progress. This information will not be shared with third parties without your consent and will be deleted or anonymized, in case of non-use, to comply with legal obligations.

– Job Vacancy Candidates
Name, email address, phone number and other business contact information, as well as your resume, may be collected when applying virtually.

Purposes

– Grant access to our services based on the information you have provided.
– Get in touch if you need any assistance while browsing our website or using our services.
– Contact you about job opportunities that may interest you and send you job offers.
– Invite you to participate in interviews.
– Store your resume in our database for future opportunities, if you are interested in receiving future alerts.

– students
Name, email address, educational institution, telephone number, field of study and any information you may provide regarding the possibility of an internship.

Purposes

– Contact you about job opportunities that may be of interest to you and send you internship proposals.
– Invite you to participate in interviews.

– Former Employees
– Name, e-mail address, telephone number, area of expertise and any information you provide to us at the time of termination.

Purposes

Provide professional references and contact you for any purpose.
How long can we keep your Personal Data?

Personal Data is stored for as long as necessary for the purposes described above (this being the duration of our relationship).

– We may delete your contact information from our database, as well as your Personal Data, depending on your request. However, if you opt out of receiving marketing materials, your Personal Data will still be stored (as our professionals may still contact you), but marketing materials will no longer be sent.

– We are legally required to store access logs (i.e. the dates and times an application was used, from a given IP address) of our website for a period of 6 months, subject to extension upon request. of the competent authorities.

In addition, we are also obliged to store evidence of your consent to the processing of Personal Data for the duration of our business relationship.

Who else may have access to your Personal Data?

You acknowledge and consent that we may need to share your Personal Data with third parties. We will only share Personal Data if we are and are legally authorized to do so.

– By providing us with Personal Data, as a customer, you acknowledge and consent that we may share your Personal Data in any way we believe is necessary for the provision of our services, as described in this Policy or as required by applicable law. This may be because, for example, we may share your Personal Data with third parties:

– as business partners, service providers and other affiliated third parties: in order to provide our services to you, we may need to share your Personal Data with our business partners (including other professionals such as translators, proofreaders, accountants or auditors), service providers external services and/or notaries and notaries in general. Our agreements with external service providers currently cover the provision of support services, including IT, activity management, document production, proofreading, advisory services, marketing and business development, and facilities management; or,
Due to legal or regulatory obligations: In certain circumstances, we may be required to share Personal Data in accordance with applicable law or regulation, including regulatory agencies, tax audits and legal proceedings.
International transfers of Personal Data (including to third party service providers)

We may need to transfer your Personal Data to our subsidiary located abroad in order to provide you with the necessary services. We will not transfer your Personal Data to third parties located abroad without your prior and express consent.

Cookies

A cookie is a small text file placed on your computer or mobile device when you visit a website, which allows us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) understand the web pages you visit; (iv) improve the user experience by delivering and measuring the effectiveness of content; and (v) assist with security and administrative functions. Some cookies are placed in the browser’s cache, while those associated with Flash technologies are stored with Adobe Flash Player files. By consenting to this Policy, you agree that we can use cookies to improve your browsing experience on our website.

Links to other websites

The Fidelity Translations website, www.fidelity.com.br, may contain links to other non-affiliated third party websites. Please note that Fidelity Translations is not responsible for, and cannot control, the content or the privacy and confidentiality practices of any third party websites. You should always carefully review the privacy policy of any third party website you may visit in order to understand how the operators of that website may collect, store and use your Personal Data.

Updates to this Policy

This Policy was last updated on the date indicated below. We will inform you whenever there is a material change to this Privacy Policy.

Claims

Although we hope you do not have to do this, if you would like to complain about our use of Personal Data, please send an email message to dpo@fidelity.com.br, detailing your complaint.

Contact

If you still have any questions regarding the purpose for which we use your Personal Data or if you have any criticism and/or suggestion, please do not hesitate to contact us via e-mail: dpo@fidelity.com.br.

Privacy Policy Update – 08/16/2021.